The only AI chat agent that understands your UI, walks users through features in real time, learns from every conversation, and routes bugs directly to your developers. Flat monthly pricing. No per-seat surprises.
Every support tool makes the same mistakes. You're paying more for less.
Per-seat + per-resolution + add-ons = a surprise invoice every month. Intercom customers report 3-5x cost overruns.
Chatbots can't see what's on the user's screen. They give generic answers to specific problems, frustrating everyone.
When AI escalates to a human, the conversation context vanishes. Users repeat themselves. Agents start from zero.
Writing hundreds of KB articles, training flows, building decision trees. Most teams give up halfway through.
Total Chat replaces your chatbot, KB tool, and half your support queue.
Total Chat sees what's on the user's screen — the current page, active modals, filters, and form state. It doesn't just tell users what to do. It shows them.
Every conversation teaches Total Chat something new. When it answers a question that's not in the KB, it drafts a new article and sends it for your approval.
When a user reports a bug, Total Chat packages the conversation context, screen state, and error details — then routes it to a developer agent that investigates the codebase and Sentry errors automatically.
Every visitor who chats is a potential customer. Total Chat captures leads with digital fingerprinting, enriches them with company data, and pushes them to your CRM automatically.
Deep React/Next.js integration via npm package. Or drop in a script tag — works either way.
AI handles most questions. Bugs route to developers. Complex issues escalate to humans — with full context.
Run totalchat scan and it maps every feature, route, and interactive element in your app.
Native adapters for HubSpot, Zendesk, GoHighLevel, Jira, Linear, Freshdesk. Zapier fallback for everything else.
External: lead capture + guardrailed KB answers. Internal: full screen-aware navigation + bug routing.
Custom colors, branding, position, and behavior. Your users see your brand, not ours.
Three steps from zero to a fully-aware AI support agent.
Run npx @totalchat/cli scan in your project. It maps every route, feature, and interactive element automatically.
$ npx @totalchat/cli scan
Scanning routes... 14 found
Extracting features... 47 found
Generating KB articles... 23 drafted
Done! Upload at thetotal.chat/dashboard
Add a script tag or install the npm package. Total Chat auto-connects to your app's routing and UI.
// npm install
$ npm install @totalchat/sdk
// or script tag
<script src="https://totalchat-api.onrender.com/widget.js"
data-app-id="your-app-id"></script>
Approve auto-drafted KB articles, set your brand colors, and flip the switch. Total Chat starts learning from day one.
KB Articles: 23 drafted, 0 approved
Theme: Custom brand colors set
Mode: External (lead capture)
Status: Live
| Capability | Total Chat | Intercom | Zendesk | Crisp |
|---|---|---|---|---|
| Screen-aware navigation | Included | $85+/seat add-on | No | No |
| Self-evolving KB | Included | Manual only | Manual only | Manual only |
| Bug routing to devs | Included | No | No | No |
| Lead enrichment | Included | $$$ | No | No |
| CRM webhooks | Included | Included | Included | Pro plan |
| Codebase scanner | Included | No | No | No |
| Pricing model | Flat monthly | Per-seat + per-resolution | Per-agent | Flat monthly |
No per-seat fees. No per-resolution charges. No surprise invoices.
Total Chat sees what they see, walks them through what they need, and learns from every interaction. Set it up in under an hour.